The little things we do

At Carranza we believe the little things make a big difference.

We will:

• Meet with you at your convenience; if you have mobility issues, we will come to you;
• Assist your social worker or discharge planner to put the right services and devices in place prior to your discharge from the hospital;
• Fill-out and file claims on your behalf;
• Appoint a culturally competent personal injury lawyer and/or staff member who understands your case and can answer any questions in your language;
• Provide you with honest and clear advice at every step of your personal injury claim;
• Help cover costs of assistive devices, treatments, transportation and sitters at the hospital before your benefits are approved;
• Personally attend important rehabilitation meetings to ensure you and your treatment providers have the resources that you need;
• Provide you with regular updates on your case so you know where you stand at every point of the process;
• Return your calls or e-mails within 24 hours.